Hueman RPO Reduces Contingent Spend for Food Manufacturing Partner

Our Partner: An International Fast- Moving Consumer Goods (FMCG) & Manufacturing Leader

The Challenge

Our client faced significant challenges in their talent acquisition strategy. With no internal recruiters, they relied on 25-30 contingent agencies for corporate hiring while heavily depending on temporary labor.

They began looking for a solution to:

• Drive a more impactful candidate experience
• Hire for culture and value alignment
• Free up HR and leadership time spent on talent acquisition
• Reduce contingent recruitment spend

Our Solution

Working closely with our client, we designed a tailored recruitment process outsourcing (RPO) solution to meet their annual hiring requirements for challenging roles. We introduced an Applicant Tracking System (ATS) to enhance the candidate experience and establish a robust applicant pool.

We eliminated the need for multiple contingent partners by providing one dedicated recruiter and the support from our experienced marketing, operations, and training teams.

Key Outcomes Achieved

1. Cost Reduction: By eliminating contingent partners, significant cost savings were realized.
2. Quality Applicant Pool: The implementation of an ATS led to a pool of over 14,000 quality candidates within a year.
3. Cultural Alignment: Candidates hired were aligned with the client's culture and values, enhancing organizational cohesion.
4. Expansion of Services: With successful first-year results, our partner asked us to take on hiring for all of their plant locations across the United States in addition to their corporate office.

Continued Success

When we first started our partnership, the VP of Operations told us, "if you succeed in hiring for our corporate location, there is no way you can hire for our plant facilities—they are two very different animals." Not only did we take on hiring for their plant locations nationwide, but we were able to exceed their expectations. Today, we continue to support all facets of their hiring for their corporate office and across all of their nationwide plant locations.

COVID-19 Response

During COVID-19, we implemented a streamlined hiring process to assist their HR team during the company’s hiring freeze. We used food-service-specific job boards and Indeed’s free hiring events to strengthen the quality and number of applicants. During this time, there was a significant rise in the need for hourly and temporary recruitment to support the increase in demand. We were able to fill 15-20 positions per month and keep temporary employees engaged longer than the average monthly stay when using their contingent partners.

"Things are crazy as you can imagine with COVID-19. Your team is amazing, and taking on more and more to support us. We need to keep staffing levels up as we are an integral part of the food chain. Thank you for all you do to support our business." - VP of Human Resources