Video Description

Scotty Kinn, Chief Sales Officer at Hueman RPO, breaks down how we help retail clients solve high-volume hiring across large, spread-out geographies, think locations in both metro and rural markets, each with its own mix of positions and shift needs.

She walks through a real client we've supported for 4-5 years, and what actually makes that partnership work: the right leadership span of control, a dedicated VP and manager working alongside the client's team, and daily/weekly tracking on recs per recruiter and SLAs.

The bigger shift came last year when they layered in AI and tech-enabled screening. Candidates in retail and shift-based roles often respond outside normal business hours, so screening around the clock (not just 9-5) let them fill the top of the funnel without sacrificing candidate quality or experience. The result: 4-5x more candidate submittals to hiring managers compared to the old process.