How a centralized, people-first recruiting partnership empowered a last-mile delivery leader to hire over 25,000 associates—fast, compliant, and at scale.
The Challenge
For last-mile delivery, warehouse operations are the engine that keeps everything moving. However, when seasonal peaks occur and demand surges, companies require hundreds of reliable package handlers—often across dozens of locations and in some of the most competitive labor markets.
Before partnering with Hueman, this client’s decentralized recruiting model led to:
-
Inconsistent candidate screening and compliance
-
Extended vacancy periods that impacted operations
-
High turnover and vacancy costs
-
Difficulty filling roles in a competitive, high-pressure environment
These challenges didn’t just affect hiring—they put customer fulfillment timelines and business growth at risk.
Our Solution
Hueman’s team got to work transforming recruiting from the ground up:
-
Centralized the entire process into a single, scalable, and compliant model.
-
Standardized candidate screening across every location—every hire was sourced, evaluated, and onboarded with the same high standards.
-
Data-driven staffing: Hueman partnered with HR and Operations leaders to measure and actively reduce the cost of vacancy, improving time-to-fill for these critical roles.
-
Fostered a true, transparent partnership that grew alongside the client’s needs.
Over seven years, Hueman expanded its recruiting operation from just 12 seats to a high-performing, 42-seat centralized team, delivering seven consecutive years of peak hiring success.
Our Results
-
The numbers tell the story:
-
25,000+ hires in 2024 alone
-
24–72 hours average time to fill during peak periods
-
5% vacancy rate—setting the standard for reliability and fulfillment
By turning what was once a fragmented process into a seamless hiring engine, Hueman helped this client:
-
Reduce turnover and vacancy costs
-
Meet customer delivery promises, even in the busiest seasons
-
Set the benchmark for other divisions and competitors
Most importantly, our partnership showed that with the right process—and the right people—high-volume hiring can become a true strategic advantage, not just a necessary cost of doing business.
-
