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What is Recruitment Process Outsourcing (RPO)?

Let's take it from the top.

Recruitment Process Outsourcing (RPO) is a form of business process outsourcing where an employer transfers all or part of its recruitment processes to a recruitment agency. An RPO partner can offer its own recruitment process, or may assume the company's, staff, technology, methodologies and reporting. However, a RPO partner is not like a staffing company or contingent/retained search provider, because it assumes ownership of the design and management of the recruitment process and the responsibility of results. An RPO partner offers dedicated recruitment teams who can focus on critical recruitment pain points including decreasing premium labor, finding the right culture fits and increasing employee retention.

The rise of RPO partnerships can be attributed to the tightening of the job market, creating recruitment challenges when searching high-quality candidates in a market that is overflowing with companies looking for the same talent. Businesses must be the best at recruiting and expert marketers to compete – and that’s a lot for a company to take on themselves.

How does RPO work?

All outsourced recruitment is performed under the client's brand. There are dedicated recruiters, marketing efforts, custom recruitment strategies and technologies implemented to fill that client's internal open job requisitions. Sometimes, the recruiters sit onsite with the client; however, most of the time, the recruiters work at the RPO provider's office. (This helps keep costs down.)

RPO services can include a wide range of recruitment responsibilities, such as sourcing, recruiting, marketing, screening, selection, offer management, interview preparation and scheduling, due diligence, pre-hire paperwork and onboarding. A partnership can spread the full gamut, or just pieces, from opening the job requisition to scheduling a candidate's start date.

RPO can be a solution for just about everyone. Whether you have high-volume recruitment or high turnover, hard-to-fill positions or seasonal recruitment needs, some version of RPO can help make your life easier. And who doesn't want that?