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AI in Recruiting

Published May 31, 2024
person using ai platform chatgpt

Long gone are the days of scanning applications and resumes manually. Today's forward thinking organizations are leveraging AI to reshape their recruitment strategies, from automating time-consuming tasks to streamlining workflows and enhancing candidate experiences.

In an intensely competitive job market, every minute counts. AI-powered recruitment tools help recruiters work more efficiently, accelerate the hiring process, and beat competitors in the race to attract top talent.

With that in mind, it's no surprise that AI-driven tools have exploded in recent years. According to a 2023 McKinsey Global Survey just a year after many AI tools debuted — a third of survey respondents say their organizations regularly use generative AI in at least one business function. 

What Is AI, Exactly? 

Artificial intelligence is a machine's ability to replicate certain cognitive tasks. The broad term encompasses many types of AI, such as generative AI, machine learning, and natural language processing. 

Machine learning is when AI identifies patterns and learns from processing massive amounts of data. This enables an AI program, like a bot, to “understand” job requirements and details, scan resumes and social media profiles, and send the top candidate recommendations to recruiters — rapidly and automatically.

Generative AI, like ChatGPT, for example, generates new data based on patterns it learned. Recruiters use generative AI to power chatbots and streamline candidate communications.

Natural Language Process is when AI processes and understands human language. This enables an AI program to analyze text, recognize speech, translate languages, and generate human-like responses. For example, an NLP system can read and summarize documents, extract relevant information from emails, or interact with users in natural, conversational language — all rapidly and automatically.

How Is AI Used in Recruitment?

Recruitment organizations generally use AI to automate and accelerate various manual tasks. Below are a few ways AI fits into the recruitment process: 

Candidate sourcing: AI can be programmed to search for and identify qualified candidates online, 24/7. It can also connect with candidates automatically through emails, notifications, and chatbot conversations.

Resume screening: AI screening tools quickly review a large number of resumes and pinpoint talent with the desired job skills, qualifications, and experience to match an employer's job openings. AI can also be programmed to flag undesirable candidate traits, helping recruiters make quick decisions.

Predictive analysis: Recruiters can use AI to process and analyze applicant data, such as information it gathers from social media profiles. Using this data, AI can predict if a candidate will be a good match for a particular role based on what it knows about an organization's job requirements.

Pre-screening interviews: Organizations can use AI to conduct pre-screening video or text interviews virtually and then analyze candidate responses. Additionally, AI can recommend candidates likely to succeed in a particular role based on factors like tone of voice and facial movements.

Automated communications: From writing detailed job descriptions to answering candidate questions via chatbot, AI simplifies and expedites communications. It gives recruiters more time to focus on tasks exclusive to human capabilities, like connecting with candidates on a personal level.

What Are the Benefits of Using AI in Recruiting?

AI-powered recruitment technology can transform and improve an organization's recruitment process. Its key advantages include:

Reduces administrative workload: Recruiters no longer have to spend hours manually searching for qualified candidates or setting up interviews. AI can complete some repetitive administrative tasks almost instantaneously, reducing an organization's administrative burden.

Accelerates the recruitment process: AI sources and screens candidates using specific, custom parameters around the clock, facilitating a speedy hiring process. It efficiently narrows candidate options so hiring teams can make decisions fast and decrease time-to-fill.

Improves candidate experience: A positive candidate experience is crucial for attracting top talent and promoting the employer's brand. AI tools, like chatbots, help candidates feel supported immediately by keeping them informed and engaged and answering their questions promptly.

Enhances quality of hire: A bad hire can have a detrimental impact on a company's resources and culture. With its ability to quickly and accurately match candidates to job requirements, AI reduces the likelihood of bad hires and saves an organization from the consequences.

Does the Human Element Still Matter?

Absolutely. Although AI excels at completing repetitive tasks, humans are still needed to build relationships, understand nuances, and make final decisions. AI does not grasp important concepts like morality or ethics in the same way a human does, nor does it have empathy or the ability to detect nuanced interpersonal skills required to identify value-aligned candidates.

So, while AI enhances recruitment, people are still needed throughout the process, using skills and perspectives that only humans possess. An optimal recruitment process blends sophisticated technology, like AI-powered tools, with human expertise. It's important to remember that AI is still new and evolving, so organizations should keep a close eye on advancements and implement processes to safeguard their data and privacy.


Hueman RPO Puts People First

Organizations in any industry can use AI-powered tools to stay competitive in a tough market and attract candidates when talent pools seem limited. However, deciding which AI tool to select can be challenging. One way to streamline recruitment, including choosing and integrating AI tools, is to partner with a tech-savvy recruitment process outsourcing (RPO) provider like Hueman.

We combine tailored, value-based strategies with cutting-edge technology to deliver the ideal recruitment solution. As your RPO partner, we will develop a technology program using our relationship with over 80 recruitment technology vendors to help you integrate AI tools into your current tech stack. Additionally, we understand that sophisticated technology can't replace the human touch, so you can count on our experts to provide personal attention to your candidates and your team.

Ready to unite human expertise with AI for a game-changing recruitment process? Contact us today to speak with a member of our solutions team about AI and recruitment for your organization.

  • Topics: 
  • Talent Acquisition Strategy,
  • Talent Management